Important: By using the tk996 platform, you are considered to have read and accepted this Privacy Policy. If you have questions about any part of it, please contact our support team.
1. Scope & Applicability
Tk996 (hereinafter referred to as "we", "the Platform", or "the Site") is an international online gaming service operating under a Curacao eGaming license. We believe user privacy is a fundamental right — and this Privacy Policy is built on that belief.
This policy applies to tk996's website, mobile app, and all related services. It takes effect from the moment you register, log in, play games, or use any service on our platform.
- This policy applies to all users in Bangladesh and every other country where tk996 operates.
- This applies to all users of the platform, regardless of age.
- This policy does not apply to third-party sites or services.
- This policy is available in both English and Bengali; in the event of any conflict, the English version shall prevail.
Version 4.1 — January 2026
2. What Information We Collect
Tk996 only collects data that is necessary to provide its services. We follow a "data minimization" principle. The table below details what types of information are collected and why:
| Data Type |
Example |
Purpose |
| Identity Information |
Name, date of birth, nationality |
Account Verification & KYC |
| Contact Information |
Email, phone number |
Notifications, Support |
| Financial Information |
Payment methods, transaction history |
Deposit & Withdrawal Process |
| Identity Documents |
NID, passport copy |
AML & Age Verification |
| Technical Information |
IP address, device information, browser |
Security & Fraud Prevention |
| Gaming Information |
Bet history, session duration |
Responsible Gaming Monitoring |
We never store your full credit card number, CVV, or PIN. Payment information is processed directly through a secure payment gateway.
3. How Information Is Collected
Tk996 collects information through several methods. Each is fully transparent and based on your consent:
- Information Provided Directly: Information you provide directly during registration, KYC forms, or when contacting support.
- Automatic Collection: When you use the platform, technical information is collected through server logs, cookies, and tracking pixels.
- Payment Providers: Transaction confirmation details from Mobile Banking, Nagad, or other payment gateways.
- Identity Verification Services: Data from third-party verification services used in the KYC process.
- Public Sources: Public records may be checked to detect fraud or fraudulent activity.
4. How Information Is Used
The information you provide is used only for specific, legitimate purposes. tk996 never uses your data for unrelated or excessive purposes.
- Account Management: Registration, login, password reset, and account security.
- Payment Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
- Service Improvement: Personalizing your gaming experience and showing you relevant offers.
- Security: Detecting fraud, money laundering, and unauthorized access.
- Legal Obligations: Meeting regulatory authority requirements.
- Contact: Providing support, sending promotional notifications, and sharing important updates.
- Responsible Gaming: Analyzing gaming behavior to provide assistance when needed.
If you no longer wish to receive marketing communications, let our support team know at any time. We will respect your decision.
5. Data Sharing Policy
Tk996 never sells your personal data. However, in limited and specific circumstances, information may be shared with trusted third parties:
- Payment Providers: Payment partners such as Mobile Banking, Nagad, and banks for processing transactions.
- KYC Provider: Authorized verification agencies for identity and age verification.
- IT Services: Server hosting, data backup, and cybersecurity partners — all operating under strict confidentiality agreements.
- Legal Authorities: Upon a valid request from a court or regulatory authority.
- Business Transfer: In the event of a tk996 merger or acquisition, the new owner is bound to uphold the same Privacy Policy.
All our third-party partners comply with international data protection standards and have signed confidentiality agreements with tk996.
6. Cookies & Tracking
Tk996's website and app use cookies and similar technologies to improve your experience and maintain security.
- Essential Cookies: Used to maintain login sessions, security tokens, and language preferences. The site cannot function properly without these.
- Performance Cookies: Anonymous statistics are collected to understand which parts of the site are most frequently used.
- Functionality Cookies: To remember your preferences such as language, theme, and similar settings.
- Analytics Cookies: User behavior is analyzed to improve our services.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the site.
7. Data Security Measures
Tk996 follows the highest industry standards to protect your information. Our security infrastructure is built across multiple layers:
- 256-bit SSL/TLS Encryption: All communication between the browser and server is encrypted.
- Firewall & IDS: Servers are protected by an advanced intrusion detection system.
- Two-Factor Authentication (2FA): An added layer of security for your account.
- Regular Security Audits: Regular audits conducted by independent security experts.
- Data Masking: Sensitive information is partially masked when displayed on screen.
- Access Controls: Only authorized personnel have access to specific data.
- 24/7 Monitoring: Server activity is monitored around the clock.
If you notice any suspicious activity on your account, contact our support team immediately. We are available 24 hours a day.
8. Data Retention Period
We retain your data only for as long as necessary. Retention periods are determined based on legal obligations and business requirements:
| Data Type |
Retention Period |
| Account Information |
5 years after account closure |
| Transaction Records |
Minimum 5 years (as required by AML regulations) |
| KYC Documents |
5 years after account closure |
| Gaming History |
3 years |
| Communication Log |
2 years |
| Cookie Data |
Up to 12 months |
| IP Logs |
6 months |
Once the retention period ends, data is securely deleted or anonymized. Data relevant to ongoing legal disputes may be retained for a longer period.
9. Your Rights
As a tk996 platform user, you have the following rights regarding your data:
- Right to Know: You can request to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data, subject to certain conditions.
- Right to Restrict Processing: In certain circumstances, you may request a temporary suspension of data processing.
- Right to Portability: You can request a copy of your data in a standard, portable format.
- Right to Object: You may object to certain types of data processing.
- Right to Withdraw Consent: Any consent given for marketing or optional services may be withdrawn at any time.
To exercise any of your rights, please reach out to our support team. We are committed to responding to your request within 30 days.
10. Protection of Minors
Tk996 is strictly for users aged 18 and above. Protecting minors is our highest priority.
- Age is verified during registration, and users under 18 are not permitted to create an account.
- Age is verified as part of the KYC process.
- Data belonging to minors is never knowingly collected. If any such data is found to have been collected, it will be deleted immediately.
- If parents have concerns, they can reach out to our support team.
11. International Data Transfers
Tk996 is an international platform. Your data may be processed or stored on servers in different countries. In such cases:
- Data is only transferred to countries or servers that ensure adequate protection standards.
- All transfers are conducted in compliance with GDPR and international data protection standards.
- Data sharing agreements with third parties clearly specify protection standards.
- Standard Contractual Clauses (SCC) are used for international transfers.
12. Privacy Policy Changes
Tk996 reserves the right to update this Privacy Policy as needed. For any changes:
- The "Last Updated" date at the top of the page will be revised accordingly.
- Registered email addresses will be notified in advance of any significant changes.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
- Previous versions can be obtained through support upon request.
Version 4.1 — January 2026